jl92 is committed to protecting the privacy and personal information of every Filipino player who uses our platform. This Privacy Policy explains what data we collect, how we use it, who we share it with, and the rights you have as a data subject under Philippine law.
This Privacy Policy is issued by jl92 Casino ("jl92," "we," "us," or "our"), the operator of the online gaming platform accessible at jl92.vip. jl92 operates under the supervision of the Philippine Amusement and Gaming Corporation (PAGCOR) and is committed to full compliance with the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and all applicable directives issued by the National Privacy Commission (NPC) of the Philippines.
This Policy applies to all personal information collected from players, prospective players, and website visitors in connection with jl92's Services — including account registration, identity verification, payment processing, customer support interactions, and website or mobile usage. It also applies to data collected through jl92's marketing channels where individuals have consented to receive communications.
This Policy should be read alongside jl92's Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference.
jl92 collects personal information through multiple touchpoints across the platform lifecycle. The categories of data collected, and the contexts in which they are gathered, are set out in the table below:
| Category | Data Elements | Collection Point |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, gender | Account registration; KYC verification |
| Contact Data | Philippine mobile number, email address, residential address | Account registration; KYC verification |
| Identity Documents | Government-issued ID (PhilSys, UMID, Driver's License, Passport), selfie image | KYC verification process |
| Financial Data | GCash/Maya account reference, bank account details (where applicable), deposit and withdrawal history, wallet balance history | Payment processing; AML monitoring |
| Gaming Data | Game history, bet amounts, win/loss records, session durations, bonus usage, game preferences | Platform activity logging |
| Technical Data | IP address, device type and model, operating system, browser type, mobile network, geolocation (city-level) | Automated server and analytics logging |
| Communications Data | Live chat transcripts, email correspondence, support ticket content | Customer support interactions |
| Marketing Data | Communication preferences, promotional offer interactions, opt-in/opt-out records | Marketing consent management |
jl92 collects only the personal data that is necessary for the stated purpose. We do not collect sensitive personal information beyond what is required for identity verification and AML compliance. jl92 does not collect biometric data beyond the selfie images required for identity verification matching.
jl92 processes personal data collected from players and users for the following specific purposes:
Under the Data Privacy Act of 2012, jl92 must have a lawful basis for each processing activity involving your personal data. The applicable legal bases for jl92's processing activities are as follows:
jl92 uses cookies and similar tracking technologies on jl92.vip to support platform functionality and to understand how players use the site. The categories of cookies used are:
You may manage your cookie preferences through jl92's cookie settings panel, accessible on the platform. Rejecting non-essential cookies will not prevent you from using jl92's core gaming and payment services.
jl92 does not sell, rent, or license your personal data to third parties for their own commercial purposes. Personal data may be disclosed to the following categories of recipients only to the extent necessary for the stated purpose:
jl92 implements technical and organizational security measures appropriate to the risk level of the personal data we process. These measures include:
While jl92 takes data security seriously, no digital platform can guarantee absolute security. You are encouraged to use a strong, unique password for your jl92 account, enable 2FA, and notify jl92 immediately if you suspect any unauthorized access to your account.
jl92 retains personal data only for as long as it is necessary for the purpose for which it was collected, or as required by applicable Philippine law and PAGCOR licensing conditions. The following general retention principles apply:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with jl92's data disposal procedures.
Under the Data Privacy Act of 2012 and its Implementing Rules, you have the following rights with respect to your personal data held by jl92. These rights may be exercised by contacting jl92's Data Protection Officer as described in Section 15:
You have the right to request a copy of the personal data jl92 holds about you and to receive information about how it is being processed, including the categories of data held, the purposes of processing, and the retention periods applied.
You have the right to request correction of any inaccurate or incomplete personal data jl92 holds about you. Certain data elements (such as your legal name as verified through KYC) may require re-verification before amendment.
You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected and no other legal basis for retention applies. Note that jl92's regulatory retention obligations under AML and PAGCOR rules may preclude immediate erasure of certain data categories.
Where processing is based on your consent or contractual necessity and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format, and to transmit it to another controller where technically feasible.
You have the right to object to the processing of your personal data where jl92 relies on legitimate interests as the legal basis for processing. You also have an unconditional right to object to the processing of your personal data for direct marketing purposes at any time.
Where processing is based on your consent, you may withdraw that consent at any time through Account Settings or by contacting support. Withdrawal does not affect the lawfulness of processing that occurred prior to withdrawal.
If you believe jl92 has not handled your personal data in accordance with the Data Privacy Act of 2012, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines through the NPC's official complaint channels.
jl92 will respond to data subject rights requests within thirty (30) calendar days of receipt, or within such extended period as permitted by the DPA IRR where the complexity of the request requires it. We will verify your identity before processing any data subject rights request.
If jl92 discovers or is notified that personal data belonging to an individual under 21 years of age has been submitted during the registration process — whether through misrepresentation of date of birth or any other means — jl92 will immediately suspend the associated account, delete the personal data collected, and refer the matter to PAGCOR as required by regulatory protocol.
If you are a parent or guardian and believe that a minor in your care has submitted personal data to jl92, please contact jl92's Data Protection Officer at the address set out in Section 15 and the matter will be addressed promptly.
jl92 may send you promotional messages, bonus offers, and platform updates via SMS to your registered Philippine mobile number, or via email where an email address has been provided and consent obtained. These communications are sent only to players who have provided marketing consent during registration or subsequently through Account Settings.
You may withdraw your marketing consent and opt out of all promotional communications at any time through either of the following methods:
Opt-out requests will be processed within a reasonable timeframe. Please note that certain service-related communications — such as deposit confirmations, withdrawal notifications, account security alerts, and KYC verification requests — are not marketing communications and will continue to be sent regardless of your marketing opt-out status, as they are necessary for the delivery of jl92's Services.
jl92's primary data infrastructure is located within the Philippines. In certain operational contexts — principally in connection with international game provider integrations and cloud infrastructure services — limited categories of technical and gaming session data may be transferred to or accessed from servers outside the Philippines.
Where such cross-border data transfers occur, jl92 takes appropriate steps to ensure that the recipient provides an adequate level of data protection, including through the use of contractual safeguards equivalent to those required by the Data Privacy Act of 2012 and the NPC's cross-border transfer regulations.
Personal data that is subject to Philippine AML and PAGCOR retention requirements — including identity documents, financial transaction records, and KYC data — is stored on servers subject to Philippine jurisdiction and is not transferred outside the Philippines except as required by a lawful court order or regulatory directive.
The jl92 platform may contain references to game providers and payment services that are operated by third parties. While jl92 takes care to work only with reputable, licensed partners, jl92 is not responsible for the data protection practices of third-party operators.
When you interact with a third-party payment provider — for example, when completing a GCash or Maya transaction to fund your jl92 wallet — you are subject to that provider's own privacy policy and terms of service for the duration of that interaction. jl92 encourages you to review the privacy documentation of any third-party service you use in connection with jl92's platform.
jl92 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, NPC guidance, PAGCOR directives, or jl92's data processing practices. Material changes — that is, changes that substantively affect your rights or jl92's data processing obligations toward you — will be communicated through one or more of the following channels prior to the change taking effect:
Non-material updates — such as clarifications that do not affect your substantive rights, corrections of typographical errors, or administrative revisions — may be made without prior notice. The "Last Updated" date at the top of this Policy indicates when the most recent revision was made. The current version of this Policy is always available at jl92.vip/privacy-policy.
Your continued use of jl92's Services following notification of a material change constitutes your acceptance of the revised Policy. If you do not agree with any change to this Policy, you may request account closure through jl92 customer support.
jl92 has designated a Data Protection Officer (DPO) in accordance with Section 21 of the Data Privacy Act of 2012. The DPO is responsible for overseeing jl92's compliance with data privacy obligations and for handling data subject rights requests and privacy-related complaints.
To exercise your data subject rights, submit a privacy complaint, or make any other data protection enquiry, please contact jl92's DPO through the following channels:
jl92 will acknowledge receipt of all formal data subject rights requests within three (3) business days and will provide a substantive response within thirty (30) calendar days, or such extended period as permitted by the DPA IRR where the complexity or volume of requests requires it.
If you are dissatisfied with jl92's response to a privacy complaint, you have the right to escalate the matter to the National Privacy Commission (NPC) of the Philippines. The NPC's official contact channels are published on the NPC's website.
Six concrete ways jl92 safeguards your personal data as a Filipino player.
Every page and transaction on jl92.vip is encrypted using 256-bit SSL/TLS. Your login credentials, personal data, and financial transactions are protected in transit against interception on any network — including public Wi-Fi in Manila malls or coffee shops.
jl92 operates under Republic Act No. 10173 — the Philippine Data Privacy Act — and is subject to NPC supervision. Filipino players have enforceable rights over their personal data: access, correction, erasure, portability, and the right to complain to the NPC.
jl92 does not sell, rent, or license your personal data to third-party advertisers, data brokers, or marketing companies. Your contact details, gaming history, and financial data stay within the jl92 ecosystem and the regulatory partners legally required to receive them.
jl92 has a designated DPO responsible for all data protection matters as required under the Data Privacy Act. Filipino players can reach the DPO via live chat or email to exercise their rights, lodge privacy complaints, or ask questions about how their data is used.
jl92 maintains detailed records of all data processing activities as required by the DPA IRR. The data table in this Policy reflects jl92's actual processing inventory — not a generic template. What we say we collect is what we collect, for the reasons stated.
In the event of a personal data breach that poses real risk to Filipino players, jl92 will notify the NPC and affected data subjects within the timeframes prescribed by the DPA IRR — not weeks or months later. Security incidents are taken seriously at every level.
jl92 is built on trust — PAGCOR regulation, Data Privacy Act compliance, and a team that takes Filipino player protection seriously. Explore our platform with confidence.
21+ only · PAGCOR regulated · Data Privacy Act compliant · GCash & Maya accepted
This Privacy Policy was last updated on 1 January 2026. jl92 Casino is a PAGCOR-regulated platform subject to the Data Privacy Act of 2012 (RA 10173). For privacy enquiries, contact [email protected]. See also our Terms & Conditions and Responsible Gaming policy. Gaming restricted to individuals aged 21 and above.